How to create and use scheduling templates
Many people write their scheduling requests from scratch every time. Simply having templates ready, though, cuts the time spent thinking up the wording and lets you send psychologically optimized requests consistently every time. Let us look in turn at templates for different situations and the design principles for customizing them.
Principles of template design
Templates for different situations
Internal meeting (small group)
2. [Date] [Time]
3. [Date] [Time]
Large event (10 or more people)
External (customers and business partners)
2. [Date] [Time]
3. [Date] [Time]
Why templates work
How well a template works depends on whether it puts the recipient in a position to reply without hesitation. If the first request contains all 4 elements, candidate dates, duration, reply deadline, and purpose, the recipient can reply simply by checking their calendar without asking further questions, which cuts the number of round trips and shortens the days until confirmation. Conversely, if even one is missing, confirmation exchanges such as "How long will it take?" or "By when should I reply?" occur, and each one delays confirmation further.
The effect on the sender should not be overlooked either. Not only does the time spent composing from scratch every time disappear, but forgetting an element also structurally stops happening, which makes it easier to prevent rescheduling caused by omissions in the first place.
Points for customizing
Do not use templates as they are; customize them to the situation. Adjust the reply deadline to the meeting's urgency, and for coordinating large groups, add a link to a polling tool.
- Include the recipient's name
- Rewrite the purpose specifically
- Match the candidate dates to your actual free time
- State the duration accurately
- Strings of stock phrases that feel like a template
- Reusing it without changing the candidate dates
- Forgetting to write the deadline
- Sending it with the purpose left blank
A template is a tool for cutting "thinking time". As the foundation of efficient scheduling, registering the 3 patterns you use most in your email app's saved-text feature keeps the quality of your requests from depending on the sender's mood or how busy they are.